Careers

Pay: $18.00 – $23.00 per hour

Job description:

Office Coordinator Role

• Hourly, range $18-23
• Full time
• 8:00-5:00 or 11:30-8:30pm, alternating weekdays.
• In person, 92037

We are looking for an organized, compassionate, and motivated person to join our team as an Office Coordinator. This is a great opportunity for someone looking to gain experience in the mental health field, and work with a multimodal treatment team that includes Clinical Psychologists, Board Certified Psychiatrists, and Marriage and Family Therapists.

Programs Description

Protected Roots Integrative (PRI) Treatment Center is a mental health treatment center for adolescents, young adults, and families based in San Diego, California. Our mission is to mission is to support our patients in achieving lasting mental health recovery and wellness by integrating academic medicine with community values. Our programs include Partial Hospitalization Program, Intensive Outpatient Program, Outpatient Program, and an ADHD Intensive Outpatient Program.

The Partial Hospitalization Program (PHP) at PRI is a structured and intensive treatment program formatted for individuals who need comprehensive support but do not require 24-hour inpatient care. This level of care is a step down from a residential program. PHP provides a higher level of care than traditional outpatient programs by offering a mix of therapeutic activities and services for seven hours a day, five days a week. This

Our Intensive Outpatient Program (IOP) is designed to provide the support and treatment for adolescents, young adults, need while allowing them to maintain their daily routines, including attending school, work and participating in family activities. IOP runs three hours per day, three to five days a week.

Responsibilities:

• Support daily operations for Adolescent and Young adult PHP, IOP, and OP sessions, including taking attendance, processing cancellations and communicating late fees, scheduling follow ups, assisting with patient/family inquiries, and monitoring insurance requirements.
• Check in adolescent PHP patients, assess and manage safety risks, and lead coordination with opening and closing tasks among staff.
• Opening/closing duties and maintaining cleanliness of entire clinic, including therapy rooms, group rooms, bathrooms, and kitchen area.
• Monitor whereabouts and safety of patients, assist clinical staff as needed with group facilitation, program breaks, and program mealtimes.
• Oversee and coordinate administrative functions such as scheduling, filing, record keeping, and data entry.
• Manage office supplies inventory and request more as needed.
• Coordinate meetings for staff members.
• Ensure compliance with company policies and procedures.
• Maintain confidentiality of sensitive information.
• Handle customer inquiries and resolve issues in a timely manner.
• Additional duties as assigned.

Required Qualifications:

• Strong organizational and time management skills, ability to multitask and manage competing priorities, and strong written and verbal communication skills.
• Degree in humanities (preferably psychology or related field).
• Demonstrated experience handling protected health information per HIPAA, maintaining confidentiality, and relating to diverse populations.
  Experience working in mental health or related fields, especially ABA or hospital administration.
  Demonstrated knowledge of standard food safety regulations.
• Familiarity with mental health disorders, substance use disorders, and mandated reporter guidelines.
• Comfort working with patients of all ages, especially adolescents and families in a professional capacity.
• The ability to lift 50lbs and ambulate through an office setting.

Preferred Qualifications:

• Experience working in a front desk/office management role, including answering phone lines, scheduling in EHR/EMR systems, and resolving customer issues.
• Knowledge of current mental health diagnoses and therapeutic modalities.
• Crisis management experience, medical facility operations experience, or restaurant/service industry experience.
• Warm and friendly demeanor and comfortability with professional phone, email, and text communication etiquette.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Education:

• Bachelor’s (Required)

Experience:

• Working with children: 2 years (Preferred)

Ability to Commute:

• La Jolla, CA 92037 (Required)

Work Location: In person